SMART PLAN GLOSSARY

* Indicates That The Workflow Stops Upon Client Communication

BL Realtor.com = Buyer Lead From Realtor.com - (Text*, Email*, & Tasks)

BP Realtor.com = Buyer Prospect From Realtor.com - (Text, Email, & Tasks)

RBL Realtor.com = Recycled Buyer Lead From Realtor.com - (Text*, Email*, & Tasks)

BL iKahnGroup.com = Buyer Lead From iKahnGroup.com - (Text*, Email*, & Tasks)

BP iKahnGroup.com = Buyer Prospect From Realtor.com - (Text, Email, & Tasks)

RBL iKahnGroup.com = Recycled Buyer Lead From Realtor.com - (Text*, Email*, & Tasks)

UBL = Unresponsive Buyer Lead - (Text, Email, & Tasks)

INCB = Incubated Buyer Lead - (Text, Email, & Tasks)

SL = Seller Lead - (Text*, Email*, & Tasks)

SP = Seller Prospect - (Text, Email, & Tasks)

USL = Unresponsive Seller Lead - (Text, Email, & Tasks)

INCS = Incubated Seller Lead - (Text, Email, & Tasks)

BL "I'm Good" = A lead that says they spoke with someone already or clicked by mistake - (Text, Email, & Tasks)

UCB = Under Contract Buyer - (Text, Email, & Tasks)

UCS = Under Contract Seller - (Text, Email, & Tasks)

CB = Closed Buyer - (Email, & Tasks)

GCB = General Closed Buyer, Not Time Specific - (Email, & Tasks)

LL = Live Listing - (Tasks)

EXPSP = Expired Seller Prospect - (Email, & Tasks)

RL = Renter Lead - (Text*, Email*, & Tasks)

RLCL = Renter Lead From Craigslist - (Text, Email, & Tasks)

RP = Renter Prospect - (Text, Email, & Tasks)

OHL = Open House Lead - (Text*, Email*, & Tasks)